![]() HPE’s support for replacing parts and their supply chain has also improved in recent years. That being said, their documentation is extremely thorough, and those with know-how can find manuals for essentially any part you could conceive of. HPE’s website is also fairly difficult to use for any information or support in general. ![]() Subjectively, It can be difficult to find support drivers and firmware through HP’s platform even if you do. HPE requires you to have a service/support contract to download any new firmware or updates. For most enterprise purposes, this shouldn’t be an issue, but business class purchasers may find it more problematic. That being said, word has been going around that Dell will soon be requiring a support contact for downloads in the future, though nothing concrete has surfaced as of yet.Īnecdotally, it’s been reported that Dell can be more particular about documentation for part replacements. ![]() If you can afford it, pro support is a worthwhile investment. HPE VS Dell Servers: 4 Main Factors 1) Support Dellĭell does not require a paid support program to download any updates or firmware, and they also provide an extremely intuitive site to find updates for your sytems.Īdditionally, Dell Prosupport is regarded in the IT sphere as one of the more reliably helpful support programs around. If you are in the market for upgrading your servers, make sure to plan appropriately so you can sell your servers and other components like ram, drives, and CPUs optimally.
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